Privacy Policy




WishbancTechnologies Private Limited((hereinafter“WTPL”) recognizes the importance of privacyof its users and also of maintaining confidentiality of the informationprovided by its users as a responsible company.

This Privacy Policy provides for the practices for handling andsecuring user's Personal Information (defined hereunder) by WTPL and itssubsidiaries and affiliates.

ThisPrivacy Policy is applicable to any person (‘User’) who uses any product(s) orservice(s) made available by WTPL throughany of WTPL’s customer interface channelsincluding its website, mobile site, mobile app & offline channels includingcall centers and offices (collectively referred herein as "Sales Channels").

For the purpose of this Privacy Policy, wherever the context sorequires "you" or "your" shall mean User and the term"we", "us", "our" shall mean WTPL. For thepurpose of this Privacy Policy, Website means the website(s), mobile site(s)and mobile app(s).

By using or accessing the Website or other Sales Channels, theUser hereby agrees with the terms of this Privacy Policy and the contentsherein. If you disagree with this Privacy Policy please do not use or accessour Website or other Sales Channels.

This Privacy Policy does not apply to any website(s), mobilesites and mobile apps of third parties, even if their websites/products arelinked to our Website. User should take note that information and privacypractices of WTPL’s business partners, advertisers, sponsors or other sites towhich WTPL provides hyperlink(s), may be materially different from this PrivacyPolicy. Accordingly, it is recommended that you review the privacy statementsand policies of any such third parties with whom they interact.

1. ContactInformation

The Wishbanc Technologies Private Limited mobileplatform/website, Funngro,(“Platform”) is made available by WishbancTechnologies Private Limited having its registered office at 2105 Wing F,Fantacy Land, CTS No 1, Opp Majas Depot, Jogeshwari E, J V Link Road, Mumbai,Mumbai City, Maharashtra, 400060.



To avail certain services on our Websites, users are required toprovide certain information for the registration process namely: – a) Name, b)email address, c) sex, d) age, e) PIN code, f) credit card or debit carddetails, g) biometric information, h) Address book i)Income, j) Occupation, k)Feedbackdata,  l) Referal data m)password etc.,and / or interests, and the like.

Wecollect the information and data you provide only to ensure that we can provideyou our Services in the best manner possible.

All required information is service dependent and we may use the above saiduser information to, maintain, protect, and improve its services (includingadvertising services) and for developing new services


We maycollect from you, data associated with your usage of your Wallet/card, such asyour Wallet/card transaction history, data in relation to you applying forand/or availing any services in relation to the Wallet, loads, transfers andspends made using the Wallet, KYC data, balances, payment details, foreffecting transfer of funds through various payment channels provided by us.Collectively this data will be referred to as “Wallet Data”. We willhave the right to use the Wallet Data in accordance with the terms of thisPolicy.


To improve the responsivenessof the sites for our users, we may use “cookies”, or similar electronic toolsto collect information to assign each visitor a unique, random number as a UserIdentification (User ID) to understand the user’s individual interests usingthe Identified Computer. Unless you voluntarily identify yourself (throughregistration, for example), we will have no way of knowing who you are, even ifwe assign a cookie to your computer. The only personal information a cookie cancontain is information you supply. A cookie cannot read data off your harddrive. Our advertisers may also assign their own cookies to your browser (ifyou click on their ads), a process that we do not control. 

Our web servers automatically collect limited information about your computer’sconnection to the Internet, including your IP address, when you visit our site.(Your IP address is a number that lets computers attached to the Internet knowwhere to send you data — such as the web pages you view.) Your IP address doesnot identify you personally. We use this information to deliver our web pagesto you upon request, to tailor our site to the interests of our users, tomeasure traffic within our site and let advertisers know the geographiclocations from where our visitors come. We may similarly, use theinformation regarding your mobile device to improve our services and specificofferings for you.



WTPL maintains the preferences you have provided to us regardingthe use, collection, and sharing of information, including how we may contactyou.

·      Communication & MarketingPreferences. You can update your preferencesregarding information sharing and marketing communications by sending an emailrequest to Please note that you may continue to receive emails withaccount-related information, even if you opt-out of marketing emails.

·       Account Information. You havethe right to obtain a confirmation from us as to whether your personal data(your name, housing address, age, credit card information, amongst other data)is being processed.

·      Update Your Information. In the event that any personal data provided by you is inaccurate, youshall have the right to provide us with the accurate data and have us rectifysuch data at our end immediately.

We urge you to ensure that youprovide us with accurate and correct information/data at all times in order toensure your use of our Services is flawless.

·       Deletion of Personal Information. You havethe right to demand us to erase your personal data without undue delay and wewill do so without undue delay, provided that the data is no longer required byus.

Account deletion - we will delete all your data on request sent to within 7 working days. We will not retain any information unless required by the regulator.

However, rest assured that we will delete your personal data from our databases as soon as the legal basis for processing such personal data lapses. Do note that multiple legal bases for processing your personal data may exist in parallel and we may still have to retain some of your personal data at any time..


Our policy discloses the privacy practices for our own web site only. Our siteprovides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.5. 

Additional Terms and Conditions for Prepaid card user can be checked here.

The information we collect is shared only on a needs basis, i.e. we do not sellyour data to any third parties for profit. However, we may enter intodata-sharing agreements or disclose the collected data to third parties inorder to provide the Services to you. We may share your data as required by thebanking partner for managing prepaid card/wallet. We have detailed the mannerin which we share the collected data below

(a) When it is requested or required by law or by any court orgovernmental agency or authority to disclose, for the purpose of verificationof identity, or for the prevention, detection, investigation including cyberincidents, or for prosecution and punishment of offences. These disclosures aremade in good faith and belief that such disclosure is reasonably necessary forenforcing these Terms; for complying with the applicable laws andregulations. 

(b) We proposes to share such information within its group companies andofficers and employees of such group companies for the purpose of processingpersonal information on its behalf. We also ensure that these recipients ofsuch information agree to process such information based on our instructionsand in compliance with this Privacy Policy and any other appropriateconfidentiality and security measures.



We take appropriate security measures to protect against unauthorizedaccess to or unauthorized alteration, disclosure or destruction of data. Theseinclude internal reviews of our data collection, storage and processingpractices and security measures, including appropriate encryption and physicalsecurity measures to guard against unauthorized access to systems where westore personal data.

All information gathered on our Website is securely stored within ourcontrolled database. The database is stored on servers secured behind afirewall; access to the servers is password-protected and is strictly limited.However, as effective as our security measures are, no security system isimpenetrable. We cannot guarantee the security of our database, nor can weguarantee that information you supply will not be intercepted while beingtransmitted to us over the Internet. And, of course, any information youinclude in a posting to the discussion areas is available to anyone withInternet access. 

However the internet is an ever evolving medium. We may change our PrivacyPolicy from time to time to incorporate necessary future changes. Of course,our use of any information we gather will always be consistent with the policyunder which the information was collected, regardless of what the new policymay be. 

8.Children’s Privacy

We take the privacy of Minors very seriously.Please make sure that you as the Parent who accepts these terms on behalf ofthe Minor, supervise the types of data that the Minor shares with us. To makesure data shared by Minors is safe, we may (from time to time) integrate newmechanisms and safeguards on our Platform. We have built specific approvals forto be provided by parents for usage of named functionalities within the websiteby minors. We will keep following IT data privacy acts as applicable in Indiaand in any geography where we provide our services.

9.Communications From Us

We may from time to time send you service-related announcementswhen we consider it necessary to do so (such as when we temporarily suspend thePlatform for maintenance, or security, privacy, or administrative-relatedcommunications). We send these to you via SMS or email, as we deem fit.

10.Updates To This Notice

We may occasionally update this Policy. Use of ourServices after an update constitutes consent to the updated notice to theextent permitted by law. If we make significant changes, we will notify you ofsuch changes in advance. Please take the time to periodically review thisPolicy for the latest information on our privacy practices.

Grievance Redressal:

Redressal Mechanism: Anycomplaints, abuse or concerns with regards to content and or comment or breachof these terms shall be immediately informed to the below email id.