Privacy Policy

PLEASE READ THIS POLICY CAREFULLY BEFORE USING THE PLATFORM

Introduction:

Wishbanc Technologies Private Limited((hereinafter “WTPL”) recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible company.

This Privacy Policy provides for the practices for handling and securing user's Personal Information (defined hereunder) by WTPL and its subsidiaries and affiliates.

This Privacy Policy is applicable to any person (‘User’) who uses any product(s) or service(s) made available by WTPL through any of WTPL’s customer interface channels including its website, mobile site, mobile app & offline channels including call centers and offices (collectively referred herein as "Sales Channels").

For the purpose of this Privacy Policy, wherever the context so requires "you" or "your" shall mean User and the term "we", "us", "our" shall mean WTPL. For the purpose of this Privacy Policy, Website means the website(s), mobile site(s) and mobile app(s).

By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels.

This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that information and privacy practices of WTPL’s business partners, advertisers, sponsors or other sites to which WTPL provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they interact.

1. Contact Information

The Wishbanc Technologies Private Limited mobile platform/website, Funngro,(“Platform”) is made available by Wishbanc Technologies Private Limited having its registered office at 2105 Wing F, Fantacy Land, CTS No 1, Opp Majas Depot, Jogeshwari E, J V Link Road, Mumbai, Mumbai City, Maharashtra, 400060. 

 

2. USER INFORMATION

To avail certain services on our Websites, users are required to provide certain information for the registration process namely: – a) Name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details, g) biometric information, h) Address book i)Income, j) Occupation, k)Feedback data,  l) Referal data m)password etc., and / or interests, and the like. 

We collect the information and data you provide only to ensure that we can provide you our Services in the best manner possible.


All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services

We may collect from you, data associated with your usage of your Wallet/card, such as your Wallet/card transaction history, data in relation to you applying for and/or availing any services in relation to the Wallet, loads, transfers and spends made using the Wallet, KYC data, balances, payment details, for effecting transfer of funds through various payment channels provided by us. Collectively this data will be referred to as “Wallet Data”. We will have the right to use the Wallet Data in accordance with the terms of this Policy.

 

To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come. We may similarly, use the information regarding your mobile device to improve our services and specific offerings for you.

 

3. YOUR RIGHTS AND CHOICES

WTPL maintains the preferences you have provided to us regarding the use, collection, and sharing of information, including how we may contact you.

  • Communication & Marketing Preferences. You can update your preferences regarding information sharing and marketing communications by sending an email request to Support@funngro.com. Please note that you may continue to receive emails with account-related information, even if you opt-out of marketing emails.
  • Account Information. You have the right to obtain a confirmation from us as to whether your personal data (your name, housing address, age, credit card information, amongst other data) is being processed.
  • Update Your Information. In the event that any personal data provided by you is inaccurate, you shall have the right to provide us with the accurate data and have us rectify such data at our end immediately.

We urge you to ensure that you provide us with accurate and correct information/data at all times in order to ensure your use of our Services is flawless.

  • Deletion of Personal Information. You have the right to demand us to erase your personal data without undue delay and we will do so without undue delay, provided that the data is no longer required by us.

However, rest assured that we will delete your personal data from our databases as soon as the legal basis for processing such personal data lapses. Do note that multiple legal bases for processing your personal data may exist in parallel and we may still have to retain some of your personal data at any time..

4. LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible for your use of such sites.

 

5. INFORMATION SHARING
The information we collect is shared only on a needs basis, i.e. we do not sell your data to any third parties for profit. However, we may enter into data-sharing agreements or disclose the collected data to third parties in order to provide the Services to you. We may share your data as required by the banking partner for managing prepaid card/wallet. We have detailed the manner in which we share the collected data below

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

7. INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

8. Children’s Privacy

We take the privacy of Minors very seriously. Please make sure that you as the Parent who accepts these terms on behalf of the Minor, supervise the types of data that the Minor shares with us. To make sure data shared by Minors is safe, we may (from time to time) integrate new mechanisms and safeguards on our Platform. We have built specific approvals to be provided by parents for usage of named functionalities within the website by minors. We will keep following IT data privacy acts as applicable in India and in any geography where we provide our services. 

9. Communications From Us

We may from time to time send you service-related announcements when we consider it necessary to do so (such as when we temporarily suspend the Platform for maintenance, or security, privacy, or administrative-related communications). We send these to you via SMS or email, as we deem fit.

10. Updates To This Notice

We may occasionally update this Policy. Use of our Services after an update constitutes consent to the updated notice to the extent permitted by law. If we make significant changes, we will notify you of such changes in advance. Please take the time to periodically review this Policy for the latest information on our privacy practices.

Grievance Redressal:

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the below email id. 

Hello@funngro.com

www.funngro.com